2 SILOS runs three things on this site: the Farmstand (food that we sell and fulfill ourselves), the Farm Marketplace (non-food farm listings posted by independent sellers) and Farm Help (jobs and available workers). Farmstand orders are governed by these Terms and our Orders & Refunds policy. Marketplace and Farm Help listings come from independent people, and the deal is between you and them.
1. Who we are and what these Terms cover
These Terms of Use ("Terms") govern your use of 2silos.farm and any related pages, forms and services (the "Site"), operated by 2 SILOS ("2 SILOS", "we", "us") from Newton, Wisconsin. You can reach us at help@2silos.farm.
By using the Site, placing an order, creating an account or posting a listing, you agree to these Terms, our Privacy Policy, our Orders & Refunds policy and, if you sell or post, our Seller Terms & Farm Help Rules. If you do not agree, please do not use the Site.
2. The three parts of the Site
- Farmstand. Food products that 2 SILOS prices, sells, processes or sources, and fulfills. This includes products sourced from trusted local producers. When you buy from the Farmstand, 2 SILOS is the seller.
- Farm Marketplace. A place for independent farmers and ranchers to list non-food agricultural items such as equipment, livestock, supplies, services and land. Food for consumers is sold through the Farmstand, not the Marketplace. 2 SILOS is not the seller of Marketplace items.
- Farm Help. Listings for agricultural jobs and for people offering farm labor or equipment-operation services. 2 SILOS is not an employer, staffing agency or party to any hiring arrangement.
Some features are still being built. We do not promise that any feature, category, producer or product will be available at any particular time.
3. Who may use the Site
You must be at least 18 years old and able to form a binding contract to place an order, open an account or post a listing. If you use the Site for a business, you confirm that you have authority to bind that business.
4. Accounts and security
Sellers and administrators sign in with an account. Provide accurate information, keep your password private and tell us right away at help@2silos.farm if you think your account has been misused. You are responsible for activity under your account. We may suspend or close an account that appears to be compromised, that violates these Terms, or that has been inactive for a long period.
5. Farmstand orders, prices and availability
Product descriptions, photos and prices are provided in good faith, but photos are illustrative and natural products vary in size, color and weight. Prices are in U.S. dollars. A product shown on the Site is not a promise that it is in stock.
An order is an offer to buy. It is accepted only when we confirm it. We may decline or cancel an order, for example because a product is unavailable, a price or description contains an error, we cannot arrange fulfillment, or we suspect fraud. If we cancel after you have paid, we will refund the amount you paid for the affected items.
Some products, including whole animals, items sold by weight and anything needing processing arrangements, are offered by inquiry and are not available for online checkout until we confirm details with you. Payment is processed by Stripe. Details on pickup, delivery, cancellations, returns and refunds are in our Orders & Refunds policy, which is part of these Terms.
6. Food safety and your responsibilities
Raw meat, poultry, eggs and fresh produce can carry bacteria that cause illness. By ordering, you agree to handle and store products safely:
- Keep perishable products refrigerated at 40°F (4°C) or below, or frozen at 0°F (-18°C) or below, as soon as you receive them. Eggs should be kept refrigerated.
- Cook meat and poultry to the safe internal temperatures recommended by the USDA, for example 165°F for poultry, 160°F for ground meat, and 145°F with a three-minute rest for whole cuts of lamb and goat. Use a food thermometer.
- Wash hands, surfaces and utensils after contact with raw meat, poultry and eggs, and keep them separate from ready-to-eat food.
- Rinse microgreens and produce before eating and keep them refrigerated. Tell us about allergies before you order; we cannot guarantee that any product is free of allergens or cross-contact.
- Infants, older adults, pregnant people and anyone with a weakened immune system should be especially careful with raw or undercooked animal products.
Where meat is processed for your own use under a custom-exempt arrangement, the packages are labeled "Not for Sale" and may not be resold. We will tell you when this applies to your order. Meat and egg sales are subject to Wisconsin and federal licensing, inspection and labeling rules, and we aim to follow the rules that apply to how each product is produced and sold.
7. Marketplace and Farm Help listings
Listings are posted by independent sellers and members of the public. 2 SILOS reviews registrations and may review, edit, decline or remove listings, but we do not inspect items, verify every statement, or guarantee any seller, worker, employer or transaction. Do your own due diligence: inspect items, check licenses and permits, confirm animal health and ownership paperwork, and agree on terms in writing.
Any sale, hire or service arrangement is a contract between the people involved. 2 SILOS is not a party to it and is not responsible for the quality, safety, legality, delivery or payment of what is listed. Our role in disputes is described in Seller Terms & Farm Help Rules and is limited to optional conflict resolution. Payment between marketplace users is arranged by them unless and until we announce an integrated payment feature.
8. Acceptable use
You agree not to:
- break the law or help anyone else do so, or post anything misleading, fraudulent or unsafe;
- impersonate anyone, misuse another person's information, or contact people through the Site for spam or harassment;
- interfere with the Site's security or operation, probe it for vulnerabilities, scrape it at a rate that burdens it, or access accounts or data that are not yours;
- upload malicious code, or use bots or automated means to place orders, create accounts or submit forms;
- use the Site to post content that infringes someone's rights or that is hateful, harassing, sexually explicit, or promotes violence.
9. Content you submit
You keep ownership of the content you submit (listings, photos, messages). You give 2 SILOS a non-exclusive, worldwide, royalty-free license to host, display, reproduce and adapt that content as needed to operate and promote the Site, and to show it to other users. You confirm that you have the rights to submit it and that it does not violate anyone's rights or these Terms. We may remove content at our discretion.
10. Our content and marks
The 2 SILOS name, logo, artwork, text, photos and site design belong to 2 SILOS or its licensors and are protected by law. You may view and share links to the Site for personal, non-commercial use. You may not copy, modify, resell or use our marks or content without written permission.
11. Third-party services and links
We use third-party services such as Stripe for payment processing and a hosting provider for the Site. Their terms and privacy practices apply to their services. The Site may link to other websites we do not control, and we are not responsible for them.
12. Disclaimers
The Site and its content are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Site will be uninterrupted or error-free, or that listings, sellers, workers or employers are accurate, safe or lawful.
Nothing in these Terms limits any warranty, right or remedy that cannot be excluded or limited under applicable law.
13. Limitation of liability
To the fullest extent permitted by law, 2 SILOS and its owners, employees and agents are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from your use of the Site. For Farmstand purchases, our total liability for any claim relating to an order is limited to the amount you paid for that order. For all other claims, our total liability is limited to $100.
These limits do not apply to liability that cannot be limited by law, including liability for fraud, willful misconduct or, where the law does not allow limitation, personal injury caused by our negligence. Some jurisdictions do not allow certain limits, so parts of this section may not apply to you.
14. Indemnification
If you post content, list an item, post a job or offer services, you agree to defend and indemnify 2 SILOS against third-party claims, losses and reasonable costs arising from your content, your listing or transaction, your breach of these Terms, or your violation of law or someone's rights, except to the extent caused by our own wrongful conduct.
15. Disputes and governing law
If you have a problem with an order or the Site, please contact us first through Support & Disputes or help@2silos.farm, and give us a reasonable chance to fix it. Most issues can be settled informally.
These Terms are governed by the laws of the State of Wisconsin, without regard to conflict-of-law rules. Any legal action will be brought in the state or federal courts located in Wisconsin, and you and 2 SILOS consent to those courts. Nothing here prevents you from bringing a claim in small claims court or from contacting a consumer protection agency, such as the Wisconsin Department of Agriculture, Trade and Consumer Protection.
16. Changes, suspension and termination
We may update these Terms. When we do, we will change the "Last updated" date above, and for material changes we will take reasonable steps to let you know. Using the Site after a change means you accept it. We may suspend or end access to the Site, an account or a listing at any time, including for violations of these Terms. Provisions that by their nature should survive termination will survive.
17. General terms
- Entire agreement. These Terms, the Privacy Policy, Orders & Refunds and, where relevant, Seller Terms & Farm Help Rules are the whole agreement between you and 2 SILOS about the Site.
- Severability. If a part of these Terms is unenforceable, the rest stays in effect.
- No waiver. If we do not enforce a right right away, we have not given it up.
- Assignment. You may not transfer your rights under these Terms. We may transfer ours as part of a business transfer.
- Events beyond our control. We are not responsible for delays or failures caused by events outside our reasonable control, including severe weather, animal illness, supply problems, power or internet outages and processor delays.
- Electronic communications. You agree we may contact you electronically, such as by email, about your orders, account and these Terms.
18. Contact
Questions about these Terms? Email help@2silos.farm or visit Support & Disputes. 2 SILOS, Newton, Wisconsin.